At Amore International, we are dedicated to providing you with premium-quality home décor and furnishing products. Your satisfaction is our priority! If you want to return items within 7 days of delivery for a refund, subject to the guidelines below:
Condition of Returned Items
- Original Packaging:
Products must be returned in their original packaging with all tags, labels, and the invoice intact. This ensures that the returned items can be properly restocked. - Unused and Unwashed:
Items must be in unused, unwashed condition, free from any damage, stains, or signs of wear. We cannot accept items that appear worn or used. - Exclusions:
The following items are not eligible for returns:- Customized or personalized orders.
- Items with obvious signs of wear or that have been altered.
Cancellation Policy
- Before Dispatch:
Orders can be canceled free of charge before the item has been dispatched. Please contact our customer service team at the earliest for cancellation requests. - After Dispatch:
If the cancellation request is made after dispatch, the product must be returned under the return policy guidelines, and return shipping costs will be applicable.
Return Shipping
- Customer Responsibility:
Customers are responsible for the cost of return shipping, unless the return is due to an error on our part (e.g., incorrect item delivered or a product defect). - Amore International’s Responsibility:
If we shipped an incorrect or defective item, we will bear the cost of return shipping. Kindly contact us immediately to resolve the issue.
How to Initiate a Return
To initiate a return, please follow these steps:
- Contact our customer service team at +91 9971234679 Monday to Friday, 9:30 AM to 6:30 PM (IST).and write email to salesamoreindia@gmail.com
- Provide details of your purchase, including the order number, and share images of the item if requested.
- We will guide you through the return process and provide a return shipping label, if applicable.
Refunds
- Once we receive and inspect the returned item to ensure it meets our return policy criteria, a full refund will be processed.
- Refunds will be issued to the original payment method within 7 business days of receipt of the returned item.
Additional Notes
- Products purchased during sale or promotional events are non-returnable unless damaged or defective.
- Refunds will not include original shipping charges (if applicable) unless the return is due to our error.
We value your trust in Amore International and are committed to ensuring a smooth shopping experience. For further queries, feel free to email us at salesamoreindia@gmail.com.